
A welcomed, well rounded addition to our home-baked Basis brand, and it's one of our favourites to date! Formed around a lightweight Alloy 17" frame, it's hardtail rigidity at the rear provides a solid base for pace, while the Suntour suspension up front provides comfort, control when it comes to stubborn terrain, and general versatility. Combining 700c deep-V wheels with chunky CST hybrid tyres offers every benefit of a fast paced commuter, while also leaning toward a very capable trekking bike. Neatly disguised within the frame sits a 7Ah 36v tubular battery, an immensely popular feature on our previous models, probably because it eliminates bulk and nearly all remnants of electric running gear, provides a balanced centre of gravity, and keeps the battery secure and protected. Controlling your power assistance level, and monitoring your battery level, we have a large LCD handlebar mounted display. Designed to fill the shoes of a dependable daily rider, Basis have kitted it with mechanical disc brakes front & rear, and a Shimano 6 speed gearing system. Although it's not a thorough-bred of either style, the Protocol mixes just the right amount of each to make a pleasant 2-wheeled cocktail. Extra Information: This Electric Bike will be SUPPLIED ASSEMBLED complete with charger and everything you see included. Upon arrival, simple attachment of the pedals and the straightening of the handlebar will be required.
This Electric Bike will be SUPPLIED ASSEMBLED complete with charger, and everything you see included. Upon arrival, simple attachment of the pedals and the straightening of the handlebar will be required.
Free delivery on all orders over £60 (exc. Bulky Item Delivery)
Super Saver Delivery
£3.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.

A welcomed, well rounded addition to our home-baked Basis brand, and it's one of our favourites to date! Formed around a lightweight Alloy 17" frame, it's hardtail rigidity at the rear provides a solid base for pace, while the Suntour suspension up front provides comfort, control when it comes to stubborn terrain, and general versatility. Combining 700c deep-V wheels with chunky CST hybrid tyres offers every benefit of a fast paced commuter, while also leaning toward a very capable trekking bike. Neatly disguised within the frame sits a 7Ah 36v tubular battery, an immensely popular feature on our previous models, probably because it eliminates bulk and nearly all remnants of electric running gear, provides a balanced centre of gravity, and keeps the battery secure and protected. Controlling your power assistance level, and monitoring your battery level, we have a large LCD handlebar mounted display. Designed to fill the shoes of a dependable daily rider, Basis have kitted it with mechanical disc brakes front & rear, and a Shimano 6 speed gearing system. Although it's not a thorough-bred of either style, the Protocol mixes just the right amount of each to make a pleasant 2-wheeled cocktail. Extra Information: This Electric Bike will be SUPPLIED ASSEMBLED complete with charger and everything you see included. Upon arrival, simple attachment of the pedals and the straightening of the handlebar will be required.
This Electric Bike will be SUPPLIED ASSEMBLED complete with charger, and everything you see included. Upon arrival, simple attachment of the pedals and the straightening of the handlebar will be required.
Free delivery on all orders over £60 (exc. Bulky Item Delivery)
Super Saver Delivery
£3.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Protocol Hybrid Electric Bike, Integrated Battery, 700c Wheel 7ah against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.