Delivery and Returns
Covid-19 updates
For the latest information about our stores, delivery and returns please visit our FAQ pages.
Please note, some orders may take a little longer to arrive than usual due to the extra social distancing measures we’ve put in place to keep our employees and couriers safe. We are now offering Collect From Store Standard and Collect From Store Express, but some locations may not yet be available. Please see checkout for details of delivery services available in your location.
Extended returns
We will welcome returns for in-store purchases until 1 July 2020 for stores reopening on 15 June, or up to 14 days after reopening if this is later. We are not yet able to accept returns in store for online orders and encourage customers to continue to use our contactless collection from home service where possible. For online orders, our extended returns period of within 45 days of receipt still applies.
International Delivery
International delivery charges are currently subject to change and some destinations may be temporarily unavailable. The latest information will be shown at checkout.
£2.95
Next day into store when you order by 6pm on weekdays or 2pm on weekends*
*Restrictions apply
Click here for detailed information
FREE
Return via Royal Mail,
myHermes ParcelShop or Asda toyou
Click here for detailed UK returns
information
Click here for detailed
information
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