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Delivery and Returns


Covid-19 updates

For the latest information about our stores, delivery and returns please visit our FAQ pages.

Please note, some orders may take a little longer to arrive due to the extra social distancing measures we’ve put in place to keep our employees and couriers safe. 

Changes to returns

Our extended returns period applies to items purchased from 2 November to the end of December which can be returned until 31 January 2021. As always, we offer a range of FREE and easy ways to return your items, including contactless collection from your home.

International Delivery

Please note, due to the evolving Covid-19 situation, international delivery charges are currently subject to change, delivery delays may occur, and some destinations may be temporarily unavailable.

Find out latest situation for your destination here 

Standard Delivery Information

FREE on orders over £30*


Up to 4 working days for UK 

Mainland, up to 7 working days for Rest of UK**

*£2.99 otherwise

**Restrictions apply

Click here for detailed information

Express / Named Day Delivery Information

£5.95 


Next day when you order by 9pm Mon - Fri, 

12pm on Sat or 10pm Sun (UK Mainland)*

*Restrictions apply

Click here for detailed information

Collect from Store Information

FREE*


Next day when you order by 9pm Mon - Sat or 12pm on Sunday*

 *£2.95 on orders under £50

Click here for detailed information

UK Returns Information

FREE  


Return via Royal Mail, 

myHermes ParcelShop or Asda toyou

Click here for detailed UK returns 

information 

International Delivery Information

To over 100 countries

Click here for prices and delivery zones

International Returns Information

Click here for detailed 

information 


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