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Delivery and Returns


Returns Extended

Any unwanted items purchased either online or in store from 20 October to 31 December may be returned any time up to 31 January. All other conditions of the returns/refund policy remain unchanged.

Standard Delivery Information

£9.95

Unlimited Express Delivery, Standard Delivery and Collect From Store

 + free returns for a year.

Order by Monday 23 Dec to get it by Christmas

Click here for detailed information or to purchase.

Standard Delivery Information

FREE

Up to 4 working days for UK 

Mainland, up to 7 working days for

Rest of UK*

Order by Friday 20 Dec to get it by Christmas

*Restrictions apply

Click here for detailed information

Express / Named Day Delivery Information

£5.95 

Next day when you order by 9pm 

on weekdays or 5pm on Sunday (UK Mainland)*

Order by Monday 23 Dec to get it by Christmas

*Restrictions apply

Click here for detailed information

Collect from Store Information

FREE

3 to 7 working days

Order by Thursday 12 Dec to get it by Christmas

Click here for detailed information

Hermes ParcelShop Delivery Information

FREE*

When you order by 4pm Sunday to Friday

Order by Monday 23 Dec to get it by Christmas

 *£2.95 on orders under £30

Click here for detailed information

Collect from Store Information

£2.95 

Next day into store when you order by 9pm 

on weekdays or 5pm on Sunday*

Order by Monday 23 Dec to get it by Christmas

*Restrictions apply

Click here for detailed information

UK Returns Information

FREE  

Return to store, via Royal Mail or 

myHermes ParcelShop 

Returns extended to 31 Jan*

Click here for detailed UK returns 

information 

*See top of page for details

International Delivery Information

To over 100 countries

Click here for prices and delivery zones

International Returns Information

Click here for detailed 

information


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